Her visits, results and medicines, in words she can follow
Health data opens only after an identity check, on iPhone and the web.
Explain my report
She uploads a photo or PDF of her own lab report and checks the numbers it read.
Glucose (fasting)High
7.9mmol/L
Range printed on her report: 3.9 to 6.1
Line 7Every explanation cites its line
AI explanation
Not a diagnosis. It ends with questions she can take to her doctor.
Behind an identity check
Results, medicines and documents open only after she proves it is her.
Screen recording of Sona Care on iPhone; the cards are added.
Visits
She asks for a visit in her own words
She types what she needs, and Sona’s Scheduling Agent finds a time with her doctor. Her Home then shows what comes next: get ready, check in, seen. She can move or cancel from Visits at any time.
- Reminders before the visit.
- Her plan, medicines and warning signs in plain words.
- Bills she can see and pay.
Screen recording of Sona Care on iPhone; only waiting is cut.
Identity check
Health data waits for an identity check
Results, diagnoses, medicines and documents reach a patient only in the portal and the app, after an identity check. WhatsApp, once it connects, carries only a short notice and a link.
- She signs in with her MyKad (IC) or passport number and a code.
- The app locks after 15 minutes without use, and each time it opens.
Patient portal RM 49 a month
Sona Care’s sign-in and lock screens.
Medicines
Each medicine as her doctor wrote it
Sona Care lists the medicines her clinic released, with each name, dose and warning marked in its own colour, and who prescribed it. She can set a reminder; it only says it is time for that medicine, as prescribed.
- The dose is the one on the prescription, never rewritten.
- Tap a marked word to see what it means, checked against her record.
- In Tamil, Malay, Chinese or English.
Colour key: Medicine Dose Warning
Omeprazole 20 mg
20 mg, once a day before breakfast, for 14 days
Dr Nurul Huda binti Ismail, 9 Nov 2026Klinik Sejahtera BangsarParacetamol 500 mg
1 g, 4 times a day when needed, for 3 days
Dr Chan Yee Ling, 28 Oct 2026Klinik Sejahtera BangsarLoratadine 10 mg
10 mg, once a day, for 7 days
Dr Chan Yee Ling, 28 Oct 2026Klinik Sejahtera BangsarAdd a time
A reminder only says it is time for Omeprazole, as prescribed.
Rebuilt from Sona Care’s Medicines screen; tap Remind me.
Imaging reports
X-ray reports in plain words
Sona turns an imaging report, an X-ray, ultrasound or CT, into plain words for the patient. Every line quotes the report. A clinician reviews it before it is released through the portal. Sona does not read the images themselves.
Imaging explainers RM 49 a month
Sona Care’s chest X-ray explainer. The body is an illustration, not her scan.
More from Sona
Patient-facing
- Voice AI agents
Sona picks up in Malay, English and Chinese and prepares the booking for your front desk.
- Intake & triage
Emergency words in four languages get the 999 advice and a care-team task.
- Sona Care
Visits, results and questions in plain words, behind an identity check.
You are here - Replies in their language
Written replies in Tamil, Malay, Chinese or English.
Provider-facing
- Clinical scribe & copilot
Drafts the note during the visit, for the doctor to sign.
- Sona Pro
What needs your staff first, on the web and on iPhone.
- One patient record
Calls, chats, visits and claims write to the same patient record.
- Staff approvals
Money and the clinical record wait for a person to approve.
- Health world model
What is most likely next for a patient, counted out of 100 futures, for a clinician to weigh.