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The clinic day, ranked by what needs a person first

Sona Pro is the staff app on iPhone and the web. Today shows what needs you.

Good morning, Rohana binti Ismail

Thursday 12 November, Klinik Sejahtera Bangsar

Needs you emergencies first

  • Possible emergency, call backPhone: “My wife has chest pain right now”Call nowCalled
  • Claims Agent wants to bill a shortfallRajesh a/l Krishnan, MiCare, RM 40.00Approval
  • Move held for Nur AisyahTo 11:00 with Dr Arvind, waits for the front deskSchedule
  • Low stock: Amlodipine 5 mg100 tablets on hand, reorder level 100Low

Sona Pro on iPhonenow

Possible emergency, call back

A caller said chest pain. Sona gave the 999 advice and made a care-team task.

Needs a person now

Rohana called back, 10:42

Rebuilt from Sona Pro.

Today

The clinic admin’s first screen

Today puts what needs a person at the top: possible emergencies to call back, Approvals waiting with how long they have waited, and stock running low. Below it, what the Agents booked and answered on their own.

  • Emergencies first, then the oldest waiting Approval.
  • An Approval left waiting is re-sent, then raised to the clinic admin.

Screen recording of Sona Pro on the web; only waiting is cut.

Today, by role

Each role opens on its own Today

Switch the role. The clinic's own numbers stay where they are; what needs you, and the Approval at the top, change to the person signed in.

Good afternoon, Farah binti Ismail

Thursday 12 November. 36 appointments today, 6 seen. Hakimi bin Hamzah is ready in Room 4.

Needs you

632 possible emergencies first

Booked by Sona

16of 36 appointments today

Calls answered

12 cases handed to staff

Collected today

RM 219RM 7,679.00 outstanding

5 Approvals wait

Drafts from your Agents, oldest first. Money 3, clinical 0
Scheduling Agent wants to move appointment for Ng Hui MinAgent proposal
Klinik Sejahtera Bangsar. Your clinic's rule asks for approval.
From
13 Nov, 11:30
Starts at
13 Nov, 14:00
Practitioner
Dr Arvind a/l Selvaraj

Waiting 1 day. Raised to the clinic admin 1 day ago.

Needs attention

Emergencies first
  • Possible emergency, call backZainal Abidin bin Saad, WhatsApp: "Help! My father has
  • Possible emergency, call backNot verified yet, phone: "My wife has chest pain right now
  • Low stockAmlodipine 5 mg tablet, 100 on hand, reorder at 100
    Low

Rebuilt from Today in Sona Pro.

A clinic day

One day, screen by screen

From the first arrival to the last signed note, each part of the day has its own screen in Sona Pro, and all of them read the same record.

Sona Pro on the web, Check-in: arrivals expected, checked in and waiting, with each arrival's time, doctor and status Sona Pro, Schedule: each doctor's day in columns, with held times and who is with the doctor Sona Pro, Live queue: rooms calling ticket numbers, and who is waiting and for how long Sona Pro, Inbox: messages the Agents handed to a person, or that wait on an Approval Sona Pro, a patient's record: prescriptions, visit notes and diagnoses, each signed with a name and time

On iPhone

In the doctor’s pocket

My day, Inbox, Approvals and Ask are in the iPhone app, with Record visit one tap away. Every decision needs Face ID, even with the app open.

  • The phone runs no language model, only a small speaker model for Record visit.
  • The oldest phone on the ward gets the same answer as the newest.

Screen recording of Sona Pro on iPhone; only waiting is cut.

For hospitals

Which bed frees next, and who owns each blocker

The ward board shows what holds each bed, gives every blocker an owner and writes the huddle brief. Critical lab results, discharge and handover run on the same record.

Inpatient, a hospital pilot

He needs oxygen and Bed 3A-2 has it. The Agent picks the bed; a person assigns it. Screen recording of Sona Pro on the web; only waiting is cut.

A result past the critical limit raises a red banner at once and alerts the doctor who ordered it. Sona Pro on the web and on iPhone, recorded together; only waiting is cut.The doctor who ordered the test gets the alert, opens the record and logs the lab's call. Screen recording of Sona Pro on iPhone; only waiting is cut.

The Agent drafts the discharge summary from the stay's signed notes. A doctor signs it, and the bed goes to cleaning. Screen recording of Sona Pro on the web; only waiting is cut.

2places it runs: iPhone and the web
8medicine classes checked against recorded allergies
0language models on the phone

See a clinic day, run by Sona

A working session for your front desk, clinical and finance leads, with a pilot scope for one department.

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